Hospital Management System (HMS)

Key Features of Hospital Management System (HMS)

Admin, Front-office, Nurse, Physician, Surgeon, Anesthetist, Pharmacist, Lab/Radiology Tech, Billing/RCM, Inventory, TPA/Insurance Desk, Quality, IT/Support, Patient/Attendant.

Typical User Roles

Admin, Front-office, Nurse, Physician, Surgeon, Anesthetist, Pharmacist, Lab/Radiology Tech, Billing/RCM, Inventory, TPA/Insurance Desk, Quality, IT/Support, Patient/Attendant.

Core Modules

1. Patient Management: Registration, demographics, KYC, consents, ID cards, MRN generation.
2. Appointment & Scheduling: Doctors’ calendars, slots, reminders, queue & token system, teleconsult links.
3. Outpatient (OPD): Visit notes, vitals, SOAP, e-prescriptions, investigations, diagnoses (ICD-10), orders.
4. Inpatient (IPD): Admission, bed/ward management, nursing charts, progress notes, orders, discharge summary.

Key Workflows (End-to-End)

1. OPD Visit: Appointment → Check-in → Vitals → Consultation → Orders (lab/radio) → e-Rx → Billing → Follow-up.
2. IPD Admission: Pre-auth (if insured) → Bed allocation → Orders & Nursing care → Procedures/OT → Discharge (clinical + financial clearance) → Claim submission.
3. Diagnostics: Order → Sample/Imaging → Instrument interface → Validation → Auto-publish to EMR → Auto-charge.
4. Pharmacy: e-Rx → Stock check → Dispense → Auto-post to billing → Inventory decrement & re-order.
5. Emergency/Casualty: Triage, fast registration, critical care orders, handover.
6. Electronic Medical Record (EMR/EHR): Longitudinal record, allergies, problems list, immunizations, clinical documents.
7. Pharmacy (In-house/Retail): e-Rx, dispensing, stock, batch/expiry, substitutions, narcotics register.
8. Laboratory (LIS): Test catalog, sample collection/barcoding, analyzer interfacing, results validation, reports.
9. Theatre/OT Management: Case scheduling, checklists, implants/consumables, time stamps, notes.
10. HR & Payroll: Duty rosters, attendance, shift swaps, payroll (optional or via HRMS integration).